EA is currently investigating a problem concerning players of Star Wars: Jedi Survivor who are experiencing the loss of their pre-order and deluxe edition items. The issue was brought to light after several players reported the problem on platforms such as Reddit and the game's official support website.
In response to the increasing number of reports, EA acknowledged the issue and confirmed that they are actively looking into the matter. While the investigation is ongoing, EA has provided some guidelines to help players troubleshoot the issue and attempt to recover their lost items. Detailed instructions can be found on the game's support page.
However, some players have expressed their concerns on Reddit, claiming that even after restoring their items, they sometimes disappear once more.
Videogamer has also reported on this reoccurring issue. Although EA's support response sugges